Data Protection Officer Phil Anderson
Email address: Philespfx@virginmedia.com
Especial Effects Co 86 Woodhurst ave, Petts Wood, Kent BR5 1AT UK
information that you give us when you use our website and/or other services provided
by us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website, you can be assured that it will
Note that we may change this policy from time to time by updating this page.
What we collect
We may collect the following information:
Name and job title
Contact information including email address, telephone number, and other information such
as business/home addresses
Marketing and Communications Data
We also use ‘Google Analytics’ to obtain statistics regarding visits to our website, such as
geographical location and time of visit, however, this is anonymised data that cannot be used
to identify you.
How is your personal data collected?
You may give us your contact details by filling in online forms on our website or by corresponding
with us by post, phone, email or otherwise.
What we do with, and how we use, the information we gather
We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
To provide you with information on our products and services following a request to do so
(e.g.by contacting us for a quote for our services)
Where it is necessary for our ‘Legitimate Interests’ (or those of a third party) and your
interests and fundamental rights do not override those interests.
means the interest of our business in conducting and managing our business, to enable us to
give you the best service/product and the best and most secure experience.
Under a ‘Performance of Contract’.
‘Performance of Contract’ means processing your data
where it is necessary to carry out of a contract to
which you are a party, or to take steps at your request before entering into such a contract.
Where we need to comply with a legal or regulatory obligation.
For our internal record keeping.
To improve our products and services.
To periodically send promotional emails about new products, special offers or other
information which we think you may find interesting using the email address which you have
provided (when we do so, you will always be given the option to opt out of such
communications using a direct link in the email).
We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other third-party websites of interest. However, once you have
used these links to leave our website, you should note that we do not have any control over that
other third party websites. Therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting such sites and such websites are not governed by
this privacy statement.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
You will not be sent any marketing information unless you opt-in using sign up links, sign up page on our website.
You can ask us to stop sending you marketing messages at any time, by clicking the opt-out
links on any message we send to you.
Where you opt out of receiving these marketing messages, this will not apply to personal
data provided to us as a result of any product/service hire or purchase, product/service
experience or other transactions.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it
for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature,
and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure
of your personal data, the purposes for which we process your personal data, and whether we can
achieve those purposes through other means and the applicable legal requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial
and Transaction Data) for seven (7) years after they cease being customers for tax purposes. In some
circumstances, you can ask us to delete your data. See ‘request erasure of your personal data’
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal
data as listed below:
Request access to your personal data
(commonly known as a "data subject access request").
This enables you to receive a copy of the personal data we hold about you and to check that
we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have
any incomplete or inaccurate data
we hold about you corrected, though we may need to
verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove
personal data where there is no good reason for us continuing
to process it.
Object to processing of your personal data
where we are relying on a Legitimate Interest (or those of a third party) and there is something about your situation which makes you want to
object to processing on this ground as you feel it impacts on your fundamental rights and
Request restriction of processing of your personal data. This enables you to ask us to
suspend the processing of your personal data in the following scenarios: (a) if you want us to
establish the data's accuracy; (b) where our use of the data is unlawful but you do not want
us to erase it; (c) where you need us to hold the data even if we no longer require it as you
need it to establish, exercise or defend legal claims; or (d) you have objected to our use of
your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you,
or a third party you have chosen, your personal data in a structured, commonly used, system
-readable format. Note that this right only applies to automated information which
you initially provided consent for us to use or where we used the information to perform a
contract with you.
Withdraw consent at any time where we are relying on consent to process your personal
data. However, this will not affect the lawfulness of any processing carried out before you
withdraw your consent. If you withdraw your consent, we may not be able to provide certain
services to you. We will advise you if this is the case at the time you withdraw your consent.
Please email us on
if you wish to exercise any of these rights. Note we DO
NOT charge any fee for the supply of such data
and aim to respond within ten days of any request.
We may need to request further information from you to help us confirm your identity, and ensure
your right to access your personal data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person who has no right to reading it.